Refund & Return Policy

At Elitesperak Ltd, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please contact us so we can assist you.

Returns

Customers may request a return within 7 days of receiving the order, provided the item is unused, undamaged, and in its original packaging.

Non-Returnable Items

Certain products may not be eligible for return due to their nature, including items that have been used, damaged by the customer, or returned without their original packaging.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible with your order number and clear photos of the item. We will review the issue and provide an appropriate solution.

Refunds

Once your returned item is received and inspected, we will notify you about the status of your refund. If approved, the refund will be